FAQ – Online Learning

How long do I have access to online learning for?

Your course page will specify how many days a particular course has access for. Most of our courses have 365 days access. On completion of 365 days, you may renew the access for a small fee. You will need to email us for same. Some courses may have just 30 days access.

Does the course come with CPD and any certificate of completion?

The courses that are eligible for certification and CPD are clearly marked in the product description. On successful completion of course & quiz, a certificate is produced automatically in your browser and you may save it as an image file.

How long are the courses?

The courses range from 2 hours to longer duration. The actual duration is specified in course details.

What IT resources do I need to access the course?

Access to a device with a modern web browser with fast Internet is all that you need to access our courses.

How do I access the courses?

Instructions for Course Access after registering:

Step 1: Basic instructions to access Qiology courses in your online learning account (if you have registered for a webinar or recorded webinar/seminar):

Go to: www.qiology.com.au

Sign-in to your Qiology account using your username/email address and password.

Navigate to the “My Online Learning” section of the website, which is on the navigation bar at the top right-hand corner of the homepage.

Click on the Relevant Course:

You are now in the course, with all the instructions to access
+ Signed Release Form
+ Webinar Access (and recorded webinar access after recording is complete and recording is uploaded).
+ Attendance certificate downloads (AFTER COMPLETING QUIZ).

The most important point while using our online learning system, which must be adhered to: Each section needs to be completed and “marked complete” with the click of a button before you can proceed to the next step, as it’s a modular system.

After each segment, you must click the “Mark Complete” button at the bottom of the page to proceed to the next segment. If you do not click this button, you may not be able to proceed to the next segment. If you do not “Mark Complete” all the sections your certificate may not be available.

Step 2: Mandatory Release e-Form:

Most of our courses come with a release form. Please click the relevant acceptance of terms, and sign in the box with your mouse/trackpad/tablet device/smartphone. Click the Send button. You will receive a copy via email, and we will receive a copy of the form. Once you have the email confirmation, please mark the section complete and proceed to the next section.

After you have completed the webinar/recorded webinar/seminar, we ask that you claim your CPD certificate right after the event. This will be generated for you after completing the quiz, and will be downloadable.

How do I progress through the course?

Upon clicking the course, you will reach the course page where you can see all the course material. Please approach the course material sequentially. A green tick mark shows that a module is completed.

After you have downloaded the downloadable material and watched the videos, you may mark a module complete by clicking “Mark Complete” Button.

The modules that are already completed will be marked in green.

How do I get a certificate?

Most of the online courses have a quiz as the last module. When you progress through to the quiz, please complete the quiz and on completion, you will be shown a button to download your certificate as an image.

You may see the video below to see the entire course process.

have more questions?

We welcome your questions. Please write to us on “info@qiology.com.au” and we will be glad to provide you a solution.